We realise that this is a worrying time; but we want to reassure everyone that we are continuing to support all our residents and service users; prioritising their safety and wellbeing as always.

We also want to support our community; and so please find below information that may be helpful to anyone struggling.

Information for people living in our supported accommodation

We’re prioritising the staffing levels in our homes, so there will always be enough staff to keep everyone safe. But, you may see some new faces as we might need to move staff around and it is possible that your current project worker might have to take time off. If you are feeling anxious or overwhelmed do talk to someone.

All of our staff are highly trained and know what to do if anyone becomes ill within your house. You can also help by following the latest advice and listening to staff, especially as the situation changes; and particularly if self-isolation is needed.

Local & National Mental Health Support Services

If you require urgent support around your mental health and feel you are not able to keep yourself safe, but do not need immediate medical assistance; please contact the services below:

YoungMinds Crisis Messenger– text YM to 85258.

CAMHS – 0300 304 0061(8.30am-5pm for people aged up to 17)

ChildLine – 0800 1111(for any child or young person)

Samaritans –116 123 (for anyone distressed or thinking of suicide, or in crisis)

Hopeline – 0800 068 4141(child or young person thinking of suicide)

Local & National Wellbeing Support Services

Rape Crisis– Live chat helpline and local centres

National Domestic Violence– 24hr Helpline on 0808 2000 247

Cruse Bereavement support – 0808 808 1677

Winston’s Wish – supporting bereaved children and young people – 08088 020021

The Mix– 0808 808 4994 – Information, support and listening for people under 25

If urgent medical assistance is needed please call 999.

NHS Guidance: https://www.nhs.uk/conditions/coronavirus-covid19

General questions and answers: https://www.bbc.co.uk/news/live/world-51945323

Drug Treatment and COVID-19: https://www.release.org.uk/blog/drug-treatmentand- coronaviruscovid19

Harm reduction and covid-19 for people who use drugs: https://www.talkingdrugs.org/ covid19harm-reduction-for-people-who-use-drugs

NHS 111 is a free service you can contact if you have an urgent medical problem and you’re not sure what to do. You can contact it through: 111.nhs.uk or call 111. You can call NHS 111 free from a mobile or a pay phone. Be patient as there may be a wait to speak to someone.